All height adjustable desk and ergonomic chair are covered under warranty for a period of 3 years. The warranty shall be effective for purchases products as of the date of delivery. Our warranty is valid only for original purchaser that bought from our authorized channels. Our authorized channels are (a) the website hexabyte.co and (b) any store registered in the name of hexabyte.co entity on online or offline marketplaces. If you have questions about the transferability of your warranty, please contact hexabyte.co@gmail.com


  1. Missing parts & defect of the product during the time of delivery.
  2. Defects in manufacturing materials and result in loss of functionality of the product.
  3. Failure of the Products to correspond with the description in the applicable contract of sale at the time of delivery.
  4. Ergonomic chair parts covered includes Polypropylene Frame, Aluminum Base, Lumbar Support, Pneumatic Rod, Tilt Mechanism, Armrests Mechanism and Castors.
  5. Ergonomic desk parts covered includes Controller Box, Electrical Motor and Adjustable Desk Frame


HEXABYTE reserves the right to determine whether a benefit under this warranty may be claimed. Any item requiring replacement due to any of the Exclusions will be at the purchaser’s expense. HEXABYTE reserves the right to decide whether a component should be repaired or replaced.

*To benefit under this warranty, HEXABYTE must be notified via whatsapp or email (hexabyte.co@gmail.com) of any defect occurred. HEXABYTE reserves the right to request images or videos of claimed defect in order to resolve the claim properly


  1. Damages that caused by abusive actions that derive from the intended usage of the product.
  2. Normal wear and tear, including but not limited to cuts, degradation, scratches or damage caused by accident, abuse, misuse or other acts of nature or external causes.
  3. Improper assembly, use or care, contact with animals, site or environmental conditions.
  4. Defects in a product that has been modified or altered with also uses any unauthorized components.
  5. Minor aesthetic and cosmetic abnormalities or variations which do not affect the functionality of the product.
  6. Natural disaster cause such as flood